Platform

Custom Portals

It's your Brand. Customize your portal's look, messaging, and URL for a complete branded experience.

Responsive UX

Responsive design enables seamless functionality across all devices.

Scalable Storage

Storage scales easily to accomodate 5 gigabytes or more than 100 terabytes.

White Label

The enterprise plan offers a full white label experience to ensure your brand is the only brand represented.

Custom Messaging

Customize all application messages with your language and logo to keep the brand experience consistent.

Content Delivery Network

Edge servers and Amazon CloudFront optimize portal performance by leveraging global datacenters to serve files from the nearest worldwide datacenter location.

99.98% Uptime

Application uptime is monitored by a third party, Pingdom. Since 2011 we have maintained 99.99-100% uptime.

Granular Permissions

Multiple permission roles can be created at a granular level - limit functions (share, request, download, delete, upload, and more) or folder visibility.

Library

Asset Detail View

Download, Share, Add to Collection, and View Full Screen. Admins can 'edit' metadata, add new versions, add an attachment, tag the file, set an expiration date, and see asset activity in this view.

Visual Previews

Thumbnail and full screen previews are generated for all photo, video, and document files.

Dynamic Folders

There are no limits to the number of folders and they can be reorganized at a moment's notice.

Bulk Editing

Organize, add, or replace metadata to large quantities of assets with single commands.

Bulk Uploads

Utilize your web browser for simple uploads or our desktop uploader, sftp, or WebDAV to upload large folder directories of content.

Bulk Sharing

Share entire folders or a large quantity of selected files via quick links or through our custom Collections.

Bulk Download

Users can acquire content quickly and easily by downloading entire folder structures or through large Select All options.

Collaborative Collections

Notifications

Generate auto-notifications upon updating a Collection to ensure followers are aware of the latest updates.

Collaborative

Team members or vendors can collaborate on Collections to manage, curate, or share assets or campaign and brand directives.

Collection Themes

Choose from templates to organize and present your content effectively. Arrange content in sections and add descriptions to educate your audience.

Presentation View

Quickly create visually appealing web pages to curate and share your content.

Follow For Updates

Your audience can subscribe to receive auto-updates whenever new content is added or removed.

Persistent Links

With your content live in many places it is simple to quickly update an asset and have it propagated across channels.

Sharing Files

Direct Embed Links

A quick and easy way to select and share files as an embed link for social media, websites, PDFs, or presentation materials.

Multi-File

Share large selections of files as one single link displayed in a visual-friendly format.

Folder Directories

Delivering product files as entire folder directories is more organized and easier to manage for sales reps and dealers.

Direct Download

Generate a link for immediate download to include in presentations or on your website.

Upload Link

A favorite method for receiving files from vendors, customers, and colleagues. Choose a designated folder to receive files and receive notifications upon receipt.

Collections

Curate your files to share as a clean and informative web portal.

Search

Full Text Search

A basic search includes the indexed content of all documents (.pdf, .doc, .ppt, .xls, etc.).

Advanced Refine

Narrow your library by folder name, file format, upload date, orientation, color, location of metadata, and more.

Boolean Operators

Image Relay supports several Boolean operators in search queries (-, +, and "") without needing to click through any search options or filters.

Direct Download

Generate a link for immediate download to include in presentations or on your website.

AI Color Searching

Limit your results by the predominant color in the image.

Search IPTC and Metadata

We support, index, and map IPTC fields, as well as allow creation and search of custom asset fields.

Controlled Vocabulary

Embed your business language to make searches consistent. Create Keyword Sets of high value words to ensure correct spelling throughout the library.

Tags and Related Files

Hyperlinked tags are a way to relate assets across the library. Admins govern tag creation and application.

Advanced Search

Narrow your searches to include or restrict Asset Profile, location of metadata in the asset, folder, file format, upload date, orientation, expiration date, and more.

Recent Uploads

One-click access to uploads in the last 24 hours, 7 days, month, or in any custom date range.

Metadata

Controlled Vocabulary

Embed your business language to make searches consistent. Create Keyword Sets of high value words to ensure correct spelling throughout the library.

Auto Fill

Adding approved "keywords" to the metadata tools for auto-complete of approved terms on upload and searches.

Bulk Metadata Entry

Describe files in bulk on upload or in the library. Make mass updates to tags for campaigns or product changes.

Metadata Mapping

Map embedded metadata to custom metadata fields in your library's assets. Use it for easy searching or to leverage other tools, such as Copyright warnings.

Bulk Metadata Import

Ease migration, import metadata from another system, and re-associate that info with your files.

Custom Asset Profiles

Custom fields can be created for different types of assets, such as SKU field for products or Previous Use field for video.

Expiration Date

Set expiration dates on assets to improve Rights Control, or even expire files on purpose for creative reasons.

Tagging

Hyperlinked tags are a way to relate assets across the library. Admins govern tag creation and application.

Upload

Desktop Application

Utilize our upload application when you need to push entire folder directories with thousands of files. Your folder directory will auto-populate onto your Image Relay archive.

Browser Drag-and-Drop

When you need to quickly upload assets you can utilize the browser drag-and-drop method.

Upload Link

Direct folder upload links allow external contacts (vendors, partners, agencies, customer, etc.) to upload content to your library without an account.

WebDAV

We support WebDAV for technically-minded users who prefer to interface with Image Relay more as a native file system.

SFTP

If you prefer you can use ftp services such as Cyber Duck to upload large batches of files.

API Upload

For syncing operations with other applications, you can upload automatically.

File Details

All Formats

Any file that lives on your computer may be stored and shared via Image Relay. Previews are created for images, documents, and video.

All Sizes

No limit to size of individual file uploaded or number of files in an upload.

File Conversions

Upload your highest resolution files and Image Relay can make several standard conversions on the fly. Custom conversions may be made on demand as well.

IPTC

We support, index, and map IPTC fields, as well as allow creation and search of custom asset fields.

Expiration Date

Set expiration dates on assets to improve Rights Control, or even expire files on purpose for creative reasons.

Version Control

Update any file with a new version. Admins may inspect, download, or revert to old versions.

Full PDF and Document Preview

Get full-screen views of documents, spreadsheets, and pdfs before you download whether logged in or through shared links.

HTML5 Video Preview

We build a preview for your video files (supporting over 20 different codecs) so you can preview before you share or download.

Managing Users

Auto Login

Allow users to enroll and create accounts on demand with preset permissions and without manager intervention.

Request Account

Set up a formal Account Request page and customize the form with your business intelligence questions.

Tracking

Get alerts when users accept invites or self-register, and track login frequency by user, role, or geography.

SSO

Single Sign On through SAML allows you to integrate Image Relay with an external identity provider like Active Directory.

User Import/Bulk Invites

Whether using SSO or setting up external accounts, the bulk import of user details will generate invites and create accounts en masse.

Invites

You may edit the text of your New User invite emails, as well as invite users in bulk, view invites and acceptances, and re-invite users.

Granular Permissions

Multiple permission roles can be created at a granular level - limit functions (share, request, download, delete, upload, and more) or folder visibility.

Stratified Admin

Sub-folder administration allows geographic or campaign teams to have more autonomy and the ability to govern select groups of folders.

Pre-define Permission

Streamline account provisioning with pre-defined permission roles in a spectrum from Basic (view-only access) all the way up to Master User.

Services

Implementation Services

Image Relay will help you identify strengths and weaknesses of current workflows and propose strategies for file architecture, naming conventions, metadata, accounts, and permissions.

Business Analysis and Information Services

Ensure long-term success and business continuity with Image Relay's in-depth business analysis.

Virtual and On-Site Training

Utilize webinars with your team and Image Relay trainers or bring us on-site for basic or Admin-level traning.

Business Continuity

Engage a dedicated DAM subject matter expert to work with your internal governance team.

Lines of Communication

Email, live chat, Twitter, phone, webinars, or on-site.

Live Chat

Our team is ready to help. Use the in-app chat function to get quick answers.

Analytics

Asset Usage

View and download tracking reports of file uploads, downloads, and shared links by person or role.

Logins

As well as reports on frequency of logins Image Relay can provide a geographic distribution of logins.

Advanced Auditing

Quickly research user activity, know when permissions are changed, when files are uploaded, deleted or shared, as well as view account activity.

Uploads

Track file uploads on a per-user basis.

Security & Privacy

SSL

All data is encrypted at rest using AES-256 standard and while in transit using 256-bit secure sockets layer (SSL). Large data backups are encrypted using the AES algorithm immediately upon creation.

Single Sign-On

Maintain greater control over users by authenticating users to Image Relay through SSO.

Object Redundancy

Your data is backed up redundantly in multiple data center clusters that are geographically dispersed and designed to provide 99.999999999% durability. Our databases are configured to support point-in-time recovery with a full, daily automated backup.

EU Privacy Shield

Image Relay complies with the EU – U.S. Privacy Shield Framework (the “Privacy Shield”) regarding the collection, use, and retention of personal information from European Union member countries.

Agree to Terms of Use

Provide your own legal terminology to ensure your users comply with your own Terms of Use.

Uptime

We identify and eliminate points-of-failure and maintain a 99.98% uptime.

Integrations

API

Image Relay provides a robust API for custom integrations and automation and will support third-party API integrations to satisfy the unique workflow needs. Read more information.

Zapier:

Image Relay now integrates with more than 600 web services, including apps such as Slack, SalesForce, GMail, and Trello (see the full list) through our integration with Zapier.

Box

Push high value assets from Box to Image Relay, or export files and folders from inside Image Relay to any destination in your Box account. Our digital asset management alongside Box’s enterprise content collaboration creates an incredibly powerful platform.

Conceptboard

Collaborate and discuss in real-time. Communicate visually and track your ideas and discussions alongside your content.

Percolate

Pass files between Percolate and Image Relay to ensure a consistent central source for company content within Image Relay.

issuu

Publish your PDFs within Image Relay directly to your issuu account.

YouTube

Publish videos directly to your company’s YouTube account with the click of a button.

Instagram

Bring your Instagram images into Image Relay. Searching by hashtags makes all of your photos easy to locate, import, and store for future use.

Single Sign-On

Maintain greater control over users by authenticating users to Image Relay through SSO.