Platform
Custom Portals
It's your Brand. Customize your portal's look, messaging, and URL for a complete branded experience.
Responsive UX
Responsive design enables seamless functionality across all devices.
Scalable Storage
Storage scales easily to accommodate 5 gigabytes or more than 100 terabytes.
White Label
The enterprise plan offers a full white label experience to ensure your brand is the only brand represented.
Custom Messaging
Customize all application messages with your language and logo to keep the brand experience consistent.
Content Delivery Network
Edge servers and Amazon CloudFront optimize portal performance by leveraging global datacenters to serve files from the nearest worldwide datacenter location.
99.98% Uptime
Application uptime is monitored by a third party, Pingdom. Since 2011 we have maintained 99.99-100% uptime.
Granular Permissions
Multiple permission roles can be created at a granular level - limit functions (share, request, download, delete, upload, and more) or folder visibility.
Library
Asset Detail View
Download, Share, Add to Collection, and View Full Screen. Admins can 'edit' metadata, add new versions, add an attachment, tag the file, set an expiration date, and see asset activity in this view.
Visual Previews
Thumbnail and full screen previews are generated for all photo, video, and document files.
Dynamic Folders
There are no limits to the number of folders and they can be reorganized at a moment's notice.
Bulk Editing
Organize, add, or replace metadata to large quantities of assets with single commands.
Bulk Uploads
Utilize your web browser for simple uploads or our desktop uploader, sftp, or WebDAV to upload large folder directories of content.
Bulk Sharing
Share entire folders or a large quantity of selected files via quick links or through our custom Collections.
Bulk Download
Users can acquire content quickly and easily by downloading entire folder structures or through large Select All options.
Collaborative Collections
Notifications
Generate auto-notifications upon updating a Collection to ensure followers are aware of the latest updates.
Collaborative
Team members or vendors can collaborate on Collections to manage, curate, or share assets or campaign and brand directives.
Collection Themes
Choose from templates to organize and present your content effectively. Arrange content in sections and add descriptions to educate your audience.
Presentation View
Quickly create visually appealing web pages to curate and share your content.
Follow For Updates
Your audience can subscribe to receive auto-updates whenever new content is added or removed.
Persistent Links
With your content live in many places it is simple to quickly update an asset and have it propagated across channels.
Sharing Files
Direct Embed Links
A quick and easy way to select and share files as an embed link for social media, websites, PDFs, or presentation materials.
Multi-File
Share large selections of files as one single link displayed in a visual-friendly format.
Folder Directories
Delivering product files as entire folder directories is more organized and easier to manage for sales reps and dealers.
Direct Download
Generate a link for immediate download to include in presentations or on your website.
Upload Link
A favorite method for receiving files from vendors, customers, and colleagues. Choose a designated folder to receive files and receive notifications upon receipt.
Collections
Curate your files to share as a clean and informative web portal.
Search
Full Text Search
A basic search includes the indexed content of all documents (.pdf, .doc, .ppt, .xls, etc.).
Advanced Refine
Narrow your library by folder name, file format, upload date, orientation, color, location of metadata, and more.
Boolean Operators
Image Relay supports several Boolean operators in search queries (-, +, and "") without needing to click through any search options or filters.
Direct Download
Generate a link for immediate download to include in presentations or on your website.
AI Color Searching
Limit your results by the predominant color in the image.
Search IPTC and Metadata
We support, index, and map IPTC fields, as well as allow creation and search of custom asset fields.
Controlled Vocabulary
Embed your business language to make searches consistent. Create Keyword Sets of high value words to ensure correct spelling throughout the library.
Tags and Related Files
Hyperlinked tags are a way to relate assets across the library. Admins govern tag creation and application.
Advanced Search
Narrow your searches to include or restrict Metadata Template, location of metadata in the asset, folder, file format, upload date, orientation, expiration date, and more.
Recent Uploads
One-click access to uploads in the last 24 hours, 7 days, month, or in any custom date range.
Metadata
Controlled Vocabulary
Embed your business language to make searches consistent. Create Keyword Sets of high value words to ensure correct spelling throughout the library.
Auto Fill
Adding approved "keywords" to the metadata tools for auto-complete of approved terms on upload and searches.
Bulk Metadata Entry
Describe files in bulk on upload or in the library. Make mass updates to tags for campaigns or product changes.
Metadata Mapping
Map embedded metadata to custom metadata fields in your library's assets. Use it for easy searching or to leverage other tools, such as Copyright warnings.
Bulk Metadata Import
Ease migration, import metadata from another system, and re-associate that info with your files.
Custom Metadata Templates
Custom fields can be created for different types of assets, such as SKU field for products or Previous Use field for video.
Expiration Date
Set expiration dates on assets to improve Rights Control, or even expire files on purpose for creative reasons.
Tagging
Hyperlinked tags are a way to relate assets across the library. Admins govern tag creation and application.
Upload
Desktop Application
Utilize our upload application when you need to push entire folder directories with thousands of files. Your folder directory will auto-populate onto your Image Relay archive.
Browser Drag-and-Drop
When you need to quickly upload assets you can utilize the browser drag-and-drop method.
Upload Link
Direct folder upload links allow external contacts (vendors, partners, agencies, customer, etc.) to upload content to your library without an account.
WebDAV
We support WebDAV for technically-minded users who prefer to interface with Image Relay more as a native file system.
SFTP
If you prefer you can use ftp services such as Cyber Duck to upload large batches of files.
API Upload
For syncing operations with other applications, you can upload automatically.
File Details
All Formats
Any file that lives on your computer may be stored and shared via Image Relay. Previews are created for images, documents, and video.
All Sizes
No limit to size of individual file uploaded or number of files in an upload.
File Conversions
Upload your highest resolution files and Image Relay can make several standard conversions on the fly. Custom conversions may be made on demand as well.
IPTC
We support, index, and map IPTC fields, as well as allow creation and search of custom asset fields.
Expiration Date
Set expiration dates on assets to improve Rights Control, or even expire files on purpose for creative reasons.
Version Control
Update any file with a new version. Admins may inspect, download, or revert to old versions.
Full PDF and Document Preview
Get full-screen views of documents, spreadsheets, and pdfs before you download whether logged in or through shared links.
HTML5 Video Preview
We build a preview for your video files (supporting over 20 different codecs) so you can preview before you share or download.
Managing Users
Auto Login
Allow users to enroll and create accounts on demand with preset permissions and without manager intervention.
Request Account
Set up a formal Account Request page and customize the form with your business intelligence questions.
Tracking
Get alerts when users accept invites or self-register, and track login frequency by user, role, or geography.
SSO
Single Sign On through SAML allows you to integrate Image Relay with an external identity provider like Active Directory.
User Import/Bulk Invites
Whether using SSO or setting up external accounts, the bulk import of user details will generate invites and create accounts en masse.
Invites
You may edit the text of your New User invite emails, as well as invite users in bulk, view invites and acceptances, and re-invite users.
Granular Permissions
Multiple permission roles can be created at a granular level - limit functions (share, request, download, delete, upload, and more) or folder visibility.
Stratified Admin
Sub-folder administration allows geographic or campaign teams to have more autonomy and the ability to govern select groups of folders.
Pre-define Permission
Streamline account provisioning with pre-defined permission roles in a spectrum from Basic (view-only access) all the way up to Master User.
Services
Implementation Services
Image Relay will help you identify strengths and weaknesses of current workflows and propose strategies for file architecture, naming conventions, metadata, accounts, and permissions.
Business Analysis and Information Services
Ensure long-term success and business continuity with Image Relay's in-depth business analysis.
Virtual and On-Site Training
Utilize webinars with your team and Image Relay trainers or bring us on-site for basic or Admin-level traning.
Business Continuity
Engage a dedicated DAM subject matter expert to work with your internal governance team.
Lines of Communication
Email, live chat, Twitter, phone, webinars, or on-site.
Live Chat
Our team is ready to help. Use the in-app chat function to get quick answers.
Analytics
Asset Usage
View and download tracking reports of file uploads, downloads, and shared links by person or role.
Logins
As well as reports on frequency of logins Image Relay can provide a geographic distribution of logins.
Advanced Auditing
Quickly research user activity, know when permissions are changed, when files are uploaded, deleted or shared, as well as view account activity.
Uploads
Track file uploads on a per-user basis.
Security & Privacy
SSL
All data is encrypted at rest using AES-256 standard and while in transit using 256-bit secure sockets layer (SSL). Large data backups are encrypted using the AES algorithm immediately upon creation.
Single Sign-On
Maintain greater control over users by authenticating users to Image Relay through SSO.
Object Redundancy
Your data is backed up redundantly in multiple data center clusters that are geographically dispersed and designed to provide 99.999999999% durability. Our databases are configured to support point-in-time recovery with a full, daily automated backup.
EU Privacy Shield
Image Relay complies with the EU – U.S. Privacy Shield Framework (the “Privacy Shield”) regarding the collection, use, and retention of personal information from European Union member countries.
Agree to Terms of Use
Provide your own legal terminology to ensure your users comply with your own Terms of Use.
Uptime
We identify and eliminate points-of-failure and maintain a 99.98% uptime.
Integrations
API
Image Relay provides a robust API for custom integrations and automation and will support third-party API integrations to satisfy the unique workflow needs. Read more information.
Zapier:
Image Relay now integrates with more than 600 web services, including apps such as Slack, SalesForce, GMail, and Trello (see the full list) through our integration with Zapier.
Box
Push high value assets from Box to Image Relay, or export files and folders from inside Image Relay to any destination in your Box account. Our digital asset management alongside Box’s enterprise content collaboration creates an incredibly powerful platform.
Conceptboard
Collaborate and discuss in real-time. Communicate visually and track your ideas and discussions alongside your content.
Percolate
Pass files between Percolate and Image Relay to ensure a consistent central source for company content within Image Relay.
issuu
Publish your PDFs within Image Relay directly to your issuu account.
YouTube
Publish videos directly to your company’s YouTube account with the click of a button.
Bring your Instagram images into Image Relay. Searching by hashtags makes all of your photos easy to locate, import, and store for future use.
Single Sign-On
Maintain greater control over users by authenticating users to Image Relay through SSO.