- Information Gathered:
When you sign-up for our Services you may provide us with your company information, your name and email address.
When you upload files to our Services we collect information on your files, such as, file properties, metadata and distribution information. At all times you retain full ownership and control over your files and information.
When you elect to use paid Services you will provide your billing information which is collected by our payment processing vendor.
When you provide users access to the Services their name and email will be collected.
When you use our Services, we collect information, such as, IP addresses, browser type, platform, page navigation, login time, and acceptance of download agreements.
When you interact with customer support we will collect information pertaining to your support needs. We maintain a support community and you should be aware that any information you provide to the support community may be read, collected and used by others.
Surveys and Promotions
When we send out surveys or promotional offers, you will have the option to participate. When participating we will collect this information for research and marketing purposes.
- Use of Information:
Access to Information
Individuals have the right to access their personal data to review, edit, correct or delete it from our system. You may access and update your personal information by logging into your account on Image Relay and clicking on the “Account” tab. If you have any questions on accessing or updating your personal information please contact us at firstname.lastname@example.org.
Users can access their personal information in an Account Settings tab or by requesting an activity log report by contacting email@example.com.
At anytime a User can delete their account access. When a users account is deleted their personal information will be removed.
Third Party Applications, Service Providers and Partners
Choice and Opting Out
Image Relay will send you communications to inform you of feature upgrades, promotions, support needs, service announcements, account and billing information and other general information regarding our website and services. You may opt-out of receiving any promotional materials by simply clicking on the “Opt-out” option at the bottom of those emails.
The security of your information is important to us. When any of your personal information is in transit or At Rest with us we encrypt such information using secure socket layer technology (SSL). Please review our Security Policy for more detailed information. https://www.imagerelay.com/security
EU-US Privacy Shield
Image Relay has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield policy to an independent dispute resolution mechanism, the BBB EU Privacy Shield, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Image Relay, please visit the BBB EU Privacy Shield web site at: www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
Image Relay may disclose personally identifiable information under special circumstances, such as to comply with subpoenas, when your actions violate the Terms of Service or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and legal process.
Image Relay may update this Policy from time to time and we will notify you about any significant changes that may affect the use of your personal information. The Policy will be maintained at https://www.imagerelay.com/privacy for your review at any time. By continuing to use the Services you agree to be bound by the revised Policy.